🚨 This is a popular scam right now, especially with people returning to traveling this summer. Nat received one from "United" and "Delta," and Ferrona (our CEO/co-founder) received one from "American Airlines." So, if you recently traveled or are about to, keep an eye out for these scams!
🕵🏼 How to tell:
- The sender's email does not have a delta.com domain; instead, it has an @dozentream.com domain. Nat forwarded the message to our email, which revealed the actual email address. In most cases, the message appears as if it's coming from Delta Airlines Shopper Feedback, especially when opened on mobile phones.
- There is no identifier. Legitimate companies always use an identifier (email address, first and/or last names) when addressing their customers (e.g. Dear Nat., Hi Ferrona, etc.).
- There is a minor typo. Although the typo is simple (an error in capitalizing), legitimate companies will never have such minor errors in the messages they send out to the public.
- The text and image quality is poor. Upon closer inspection, the text appears pixelated. Legitimate companies always use high-resolution images and texts for their marketing materials.
🔒 Ways to stay safe:
- When in doubt, always check the sender's email address. If you're on your phone, simply tap on the sender's name to reveal their email address.
- Mark the email as Spam/Junk on your mailbox to prevent the same sender to send more scam emails to your address.